Accessibility Information

We aim to support you so that you can have a wonderful break in Cornwall. Hopefully you will find this information useful, but please do contact us if you have any accessibility needs, special requirements, or need further information. We have included here some information that previous guests have found useful, enabling them to have a comfortable stay and enjoy all that the area has to offer.

We include accessibility information in all blogs and areas of this website but this page provides links to information that may be of specific interest.

Additional equipment/options available

The following equipment is available free of charge, just ask when you book and we will make sure these are in the cottage for you.

elephant feet (for beds/chairs),
bed grab rail,
shower seat
shower wheelchair
foot stools
small(ish) 45L mini fridge for storing medication, which you can plug in in your bedroom
hypoallergenic bedding
induction loop – Geemarc Hearloop LH600 – a fully integrated room loop system for hearing aid users with the T switch transmitting the sound directly to your hearing aid. This can be used in any of the cottages. It can connect to anything with a 2.5mm, 3.5mm or SCART connection), and also has a microphone for use during conversations and for general use. For the full specification please click here
food allergies – we provide our guests with a welcome pack, which may include food products such as local bacon, sausages, eggs, fruit juice and milk. If you are vegetarian or don’t eat pork, or may be unable to eat any of these because of food intolerances, please do let us know so that we may substitute with something more suitable. For more information on food shopping in the area please visit our Local Info page.

Accommodation Accessibility Statements

Heather Barn (sleeps 4)

Heather Barn is a luxury 5* Gold accessible holiday cottage (NAS M3(a) and M1 rated), fully wheelchair accessible, single-storey designed with ease of access (as well as a luxurious finish) as a priority. Suitable for wheelchair users, less physically able guests, or those with young children wanting a stair-free environment.

For the full Access Statement for Heather Barn please click here

Other cottages: Tree Barn (sleeps 4), Owl Barn (sleeps 6), Coach House (sleeps 2)

These three cottages all have stairs, and as such are unsuitable for wheelchairs. There is a full Access Statement for each cottage – please see the links below.

For the full Access Statement for the Coach House please click here For the full Access Statement for Tree Barn please click here For the full Access Statement for Owl Barn please click here

Mobility Equipment Hire

There are several mobility hire shops in the area – please ask us if you need help arranging items:

Mobility Hire Cornwall (01872 859598) have rented profiling beds, hoists, mobility scooters and more. We recommend this small family run business who will deliver to Kernock. In the past they have provided an excellent service.
Access Plymouth www.accessplymouth.co.uk equipment hire
Mobility Shop Plymouth which do equipment hire
Cecily Baker Charity (Saltash) is brilliant for items such as wheelchairs, commodes, walking frames etc and ask for a small donation per item. We can arrange to hire these for you, and can usually collect these for you.
If you find a mobility scooter useful, but are struggling with boot space, then it is worth contacting Tamar Mobility, which is close to Waitrose (about 4 miles from us). They have a variety of types of folding mobility scooters for hire. Telephone 01752 841879

Trampers

Many places in the South West are now hiring trampers (high quality class 3 cross country buggy) as seen on Top Gear. They can improve the “visitor experience” for both non-wheelchair-using less mobile guests and habitual chair users and those with broken legs or ankles after recent accidents, who wish to have more opportunity to join in the family fun. Trampers are available for hire at Mount Edgcumbe, Trebah Gardens, Tamar Trails, Siblyback, Dartington Hall and Saltram. If that sounds appealing then have a look at www.countrysidemobility.org – temporary membership is £2.50 for 4 weeks, and tramper hire is £2.50 an hour (but is free at some venues such as NT venues where you have paid an entrance fee).

Oxygen

If you require oxygen whilst on holiday, seek NHS advice and talk to your oxygen supplier to see if they can deliver to Kernock. Guests have previously had Oxygen delivered successfully.

Public Transport

The closest railway station is Saltash (but the most practical is Plymouth, which is 10 miles away). There are no buses locally – the nearest bus stop is in Hatt, 4 miles away (there are no taxis available in Hatt or Saltash unless you pre-book). If you arrive by train at Plymouth, there is a black cab rank at the station, and the journey to Kernock will cost about £20. For the return journey, do make sure that you book a cab in advance, as it can be very difficult to get one at short notice. A.W. Cabs are Saltash-based and also have a people carrier for larger groups (01752 848400). Two other Saltash-based firms can be contacted on (01752) 848422 and (01752) 848484.

Accessible Places to Visit

Cornwall has some of the most diverse and interesting places to visit, many with facilities for visitors with disabilities or those pushing buggies. We have added access notes on our website for all places, where possible, to help you plan. The information is provided by the attraction; most attractions will provide access and facilities for our less mobile visitors, but it is best to check specific requirements with the attraction before your visit. Full contact details for local attractions and places of interest are provided on the Information page, along with access notes for most of the attractions, pubs and restaurants.

Accessible South West is a directory designed to assist visitors with disabilities travelling to the South West of England find suitable places to visit. The directory includes accessible information on attractions and other places of interest, places to eat, public toilets, and beaches. There is also information on disability groups and organisations that can assist the disabled traveller whilst staying away from home, and local suppliers of accessibility equipment to hire. www.accessiblesouthwest.co.uk/

Easily Accessible Scenic Walks in Cornwall

There are many scenic routes in Cornwall suitable for disabled visitors or those with buggies and pushchairs where you can get out and enjoy the beautiful coast and countryside. You may also like to look at the accessible routes page of the South West Coast Path site, which has good information on easy going walks for people with mobility needs, pushchairs, wheelchairs and mobility scooters. The most accessible paths have been graded with 1 to 3 stars dependent on their gradient and surface.

*** A smooth and level path, likely to be suitable for all types of wheelchairs and pushchairs.

** A reasonably smooth path with some gentle ups and downs.

* A path with a firm but uneven surface and/or gradients steeper than 1:10, more suited to a powerful mobility scooter or an all-terrain pram.

The Walks with Wheelchairs site also gives 20 routes in Cornwall that are accessible to those in wheelchairs or pushing buggies.

You could also try their affiliated site http://www.walkswithbuggies.com/Cornwall which is designed for parents with pushchairs. It gives information on which walks are suitable for single buggies or double buggies etc.

China Fleet Country Club

During your stay, we provide you with membership to the China Fleet Country Club, which is fully wheelchair accessible and has a water wheelchair and ramp to the pool (apparently excellent – I have very good reports back from wheelchair-using guests who say that the staff are very helpful and it all works really well). It is probably worth giving them a call before you arrive if you want to use these (01752 848668). The restaurant and brasserie are accessible and they have accessible toilets.

Complimentary Country Club membership for China Fleet

Pubs and Restaurants Accessibility

The Pubs and Restaurants section of our website contains Access information for each venue. We try to keep this information updated, but recommend you check if you have particular requirements or if you use an electric or non-standard-width wheelchair.

Useful Links

National Trust

The majority of the National Trust properties have accessible facilities. These are listed for each property on the NT website under www.nationaltrust.org.uk/visit/
Those with “improved disabled access” in Devon and Cornwall are listed below: